Shipra Docs
  • Welcome
  • Getting Started
    • Quickstart
    • What is Shipra ?
    • Carrier Activation with Shipra
  • Activating Carrier Partners
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  1. Getting Started

What is Shipra ?

Shipra is a robust and feature-rich logistics management platform designed to streamline and automate the entire order fulfillment, inventory, and delivery process for businesses across various industries. It provides a centralized solution that helps businesses manage and optimize their logistics operations from order creation to final delivery.

Key Features:

  • Multi-Channel and Multi-Store Inventory Management: Shipra allows businesses to manage inventory across multiple sales channels and store locations from one unified platform. This ensures accurate stock levels and smooth order processing, whether you're selling online, in-store, or both.

  • Order Management System (OMS) and Warehouse Management System (WMS): Shipra integrates both OMS and WMS, enabling businesses to automate the order fulfillment process, from receiving and picking orders to packing and shipping. The platform ensures accurate inventory tracking and efficient warehouse operations, reducing errors and improving fulfillment speed.

  • Pre-Integrated Carrier Support: Shipra comes pre-integrated with numerous shipping carriers, allowing businesses to easily select and assign carriers for each order based on delivery preferences, costs, and delivery times. This eliminates the need for manual integration and simplifies shipping processes.

  • Automation for Order Assignment: Businesses can leverage Shipra’s automation capabilities to set rules for automatic order assignment. Orders can be routed to carriers based on factors such as the delivery location, order value, shipping speed, or cost, ensuring that every shipment is handled efficiently and cost-effectively.

  • Real-Time Tracking and Unified Carrier Monitoring: Shipra offers unified tracking for shipments across multiple carriers, giving businesses and customers full visibility into the delivery process. Real-time updates allow businesses to monitor the status of shipments and ensure smooth, on-time deliveries.

  • Cash on Delivery (COD) Handling: For businesses that offer COD payments, Shipra provides full support for managing COD orders. It tracks payment collection and updates the system accordingly, streamlining financial reconciliation for COD orders.

  • Return and RTO (Return to Origin) Management: Shipra simplifies the return process by enabling businesses to handle returned products efficiently. The platform also manages RTO cases, ensuring that undelivered shipments are properly logged and returned to the warehouse.

  • Customizable Notifications and Alerts: With Shipra, businesses can keep their customers informed at every step of the shipping process through customizable notifications sent via SMS, email, or WhatsApp. This improves customer satisfaction by providing real-time updates on shipment statuses, delivery times, and any issues that arise.

  • E-commerce Integration: Shipra integrates seamlessly with major e-commerce platforms like Shopify, WooCommerce, Magento, and others. This allows for automatic syncing of orders, inventory, and customer data, reducing manual input and errors while speeding up the fulfillment process.

  • Support for Payment Links: Businesses can generate payment links for COD orders, allowing customers to conveniently pay online through secure payment gateways.

  • Advanced Fulfillment Features: Shipra provides advanced options such as handling custom orders, bulk shipments, and integrating with enterprise resource planning (ERP) systems through APIs, offering a high level of customization to meet specific business needs.

Benefits:

  • Efficiency: Shipra automates much of the logistics process, reducing manual tasks and ensuring faster, more accurate order fulfillment.

  • Scalability: Designed to support businesses as they grow, Shipra can handle increasing order volumes and inventory without compromising on performance.

  • Customer Experience: With real-time updates, customizable notifications, and fast delivery options, Shipra enhances the customer experience by keeping them informed and satisfied throughout the entire delivery journey.

  • Comprehensive Support: Shipra offers businesses the ability to contact support for automation setup and any carrier-related inquiries, ensuring smooth integration and operational success.

Shipra is the ideal logistics management solution for businesses looking to optimize their supply chain operations, improve delivery times, and offer a seamless customer experience. From inventory and order management to tracking and automation, Shipra simplifies every step of the logistics process, allowing businesses to focus on growth and customer satisfaction.

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Last updated 7 months ago