> For the complete documentation index, see [llms.txt](https://docs.shipra.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shipra.io/flow.md).

# Flow

Integrating Flow with Shipra allows you to seamlessly manage shipments, automate tracking, and streamline the delivery process. This guide will walk you through the steps to integrate your Flow   account with Shipra.

## Before You Start <a href="#before-you-start" id="before-you-start"></a>

Before you begin the integration, you will need to contact Flow to obtain the following details:

* **API Key** : Your unique identifier for your Flow.
* &#x20;**Customer Code** : The Customer Code  for accessing your Flow account.

You can reach out to Flow Services support team to get these parameters if they are not already available.

## Step-by-Step Integration <a href="#step-by-step-integration" id="step-by-step-integration"></a>

### Step 1 <a href="#step-1" id="step-1"></a>

Log in to your Shipra account at [app.shipra.io](https://app.shipra.io/).

### Step 2 <a href="#step-2" id="step-2"></a>

Go to Integrations -> Carriers

In the list of all carriers, search for  Flow&#x20;

<figure><img src="/files/PQHfE9j4SSy6xnzMDlrI" alt=""><figcaption></figcaption></figure>

click on activate

### Step 3 <a href="#step-3" id="step-3"></a>

Enter Flow Credentials

{% hint style="info" %}
You can activate same carrier multiple times with same credentials with different Nick Name
{% endhint %}

<figure><img src="/files/KuBH6ovkq3KYhk5pPrXi" alt=""><figcaption></figcaption></figure>

### Fill Order Detail

<figure><img src="/files/xpmqbxvgTHHtvc5QTX8r" alt=""><figcaption></figcaption></figure>

**Service Type(Select One):**

* **Delivery** – Standard order service where items are shipped to the customer.
* **Return\_Only** – Service for processing product returns without a new delivery.
* **International** – Delivery service for orders shipped to addresses outside the domestic region.

**Consignment Type**

* **Forward**– Goods are shipped from the seller to the customer as part of a standard outbound delivery.

**Load Type**&#x20;

* Non-Document

**Order Ref Type:**

* **Order No** – *Select if you do **not** have a reference number.*
* **Ref No** – *Select if you **do** have a reference number.*

Once you have entered these credentials, click **Activate** to link the two systems.

<figure><img src="/files/ciu24nA5r0bUAQfB3z6J" alt=""><figcaption></figcaption></figure>

Upon successful integration, Shipra will automatically configure a **webhook** to receive status updates from Flow Status. This ensures that tracking and delivery statuses are updated in real-time on Shipra, allowing you to stay informed about the progress of each shipment without any manual intervention.

No additional setup is required for **webhooks**