> For the complete documentation index, see [llms.txt](https://docs.shipra.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shipra.io/reverse-logistics.md).

# Reverse Logistics

Integrating Reverse Logistics with Shipra allows you to seamlessly manage shipments, automate tracking, and streamline the delivery process. This guide will walk you through the steps to integrate your Reverse Logistics account with Shipra.

## Before You Start <a href="#before-you-start" id="before-you-start"></a>

Before you begin the integration, you will need to contact Reverse Logistics to obtain the following details:

* **Secure Key** : The Secure Key  for accessing your Reverse Logistics account.

You can reach out to Reverse Logistics Services support team to get these parameters if they are not already available.

## Step-by-Step Integration <a href="#step-by-step-integration" id="step-by-step-integration"></a>

### Step 1 <a href="#step-1" id="step-1"></a>

Log in to your Shipra account at [app.shipra.io](https://app.shipra.io/).

### Step 2 <a href="#step-2" id="step-2"></a>

Go to Integrations -> Carriers

In the list of all carriers, search for Reverse Logistics

<figure><img src="/files/19Jq7u31pZeTzivOc4Go" alt=""><figcaption></figcaption></figure>

click on activate

### Step 3 <a href="#step-3" id="step-3"></a>

Enter Reverse Logistics Credentials

{% hint style="info" %}
You can activate same carrier multiple times with same credentials with different Nick Name
{% endhint %}

<figure><img src="/files/sS3WN0VUeKFQHP5PabCk" alt=""><figcaption></figcaption></figure>

### Fill Order Detail

<figure><img src="/files/JZoWC5uCsJiqDWy1Vs6V" alt=""><figcaption></figcaption></figure>

**Client Code :** The  Client Code  for accessing your Reverse Logistics account.

**Service Code (Select one):**

| **Category**           | **Code** | **Name**              |
| ---------------------- | -------- | --------------------- |
| INTERNATIONAL\_COURIER | 20       | International Express |
| INTERNATIONAL\_COURIER | 21       | Import Express        |

**Order Ref Type:**

* **Order No** – *Select if you do **not** have a reference number.*
* **Ref No** – *Select if you **do** have a reference number.*

You have entered these credentials. Click **Activate** to link the two systems.

<figure><img src="/files/fzq2gyqR3XM8HBDXKEDv" alt=""><figcaption></figcaption></figure>

Upon successful integration, Shipra will automatically configure a **webhook** to receive status updates from Reverse Logistics Status. This ensures that tracking and delivery statuses are updated in real-time on Shipra, allowing you to stay informed about the progress of each shipment without any manual intervention.

No additional setup is required for **webhooks**